Frequently Asked Questions

Common Questions

1. Do you offer quantity discounts?

Yes, we do.

2. How do you ship the jackets?

We ship our jackets neatly arranged in boxes using DHL and FedEx.

3. How do I pay for bulk orders?

You can make bank wire into our corporate account for your bulk/wholesale purchase.

4. Is there a minimum quantity of jackets that can be ordered?

We have no minimum quantity, you can order as low as a single jacket.

5. Can I subsequently cancel my order?

Yes, you can always cancel your order within 24 hours of placing them. Remember that you pay $25 every time you cancel an order.

6. Can I order a single jacket for myself with my design?

Yes, you can. You can upload your design through our Online Jacket Builder.

7. Can I design my jacket with a Jacket Builder?

Yes, you can. The Jacket Builder is an effort to show how much we embrace creativity and uniqueness.

If you are unable to Design Your Jacket Then Our Design Team Will Help You to Complete That Process.

8. Can I get custom Logos?

Yes, you can have your Logos on the jackets. All you have to do is upload it through our Online Jacket Builder.

9. Can I subsequently cancel my order?

Yes, you can always cancel your order within 24 hours of placing them. Remember that you pay $25 every time you cancel an order.

10. What payment methods do you accept?

All major credit cards, as well as PayPal payments, are accepted. You can make bank wire into our corporate account for your bulk/wholesale purchase.

12. Which countries do you deliver to?

We deliver to you anywhere you are in the world except Russia, Israel, and Africa

13. How can I contact you?

You can send us a message through our email or on our social media platforms. We shall respond as soon as we can.

14. If I didn’t find my answer here, how can I contact you?

Send us an email now at info@royaltyjackets.com to get answers to your questions.

15. Which countries do you deliver to?

We deliver to you anywhere you are in the world except Russia, Israel, and Africa

16. How much are the delivery costs?

Our delivery costs differ from country to country. To know your delivery cost, input your delivery address and see the charges on the cart page.

17. Can I change or cancel my order?

Yes, you can change or cancel your order within 24 hours, because we start to process every order after 24 hours of placement.

For a change in your order, send us an email to that effect within 24 hours for FREE. The Email subject is the 5 DIGIT ORDER NUMBER + CHANGES, e.g. 12345 CHANGES. (Note: Additional charges may apply if you change materials or add new embroideries / patches)

 

18. Do you produce Senior Class Jackets only?

No, we make all kinds of custom jackets that suit Perfectly junior classes, Senior Classes, Clubs, Sports clubs, Fraternities, Universities, Colleges, Businesses, Dance studios, Corporate and Even travel groups. All you have to do is select the piece you like and contact us. We are pleased to help you!

 

19. How can I get help with my design?

  1. Our Online Jacket Builder is a simple, pick-and-drop design lab to help you design your custom jackets. The step is easy:
  2. Choose your desired body and sleeve fabrics.
  3. Choose colors for the body sleeves, buttons, and pockets.

     3. Customize your patches, embroidery, and names, and upload your logos and symbols.

4. Make a payment and choose your jacket size.

if You are Unable to Design Your Jacket Then Our Design Team Will Help You To Complete That Process.

What if I can design my jacket with Jacket Builder?

Yes, you can go ahead and do that! The Jacket Builder is an effort to show how much we embrace creativity and uniqueness.

20. How long do custom jackets take to deliver?

We ship all custom made jackets (with or without lettering) in 15 working days and takes 3-5 working days to get to you. We do this to meet our internal dead line.

The estimated delivery date may change when we are out of stock of something or attempting to find the best material for you. Please bear with us as we strive to give the highest quality bespoke jackets at a reasonable price. We deliver all orders in the United States and the rest of the world using DHL and FedEx.

 

Tell us your inquiries now through the contact form on our website! Please specify what you want on your jackets and the quantity. We shall get back to you on how many discounts we can give.